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FrontLine Practice Test
Frequently Asked Questions |
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How much does the FrontLine Practice Test cost?
If you have a high speed internet connection, such as cable or DSL, the cost of a password for the online FrontLine Practice Test is $17.95. If you have a dial up connection of 56k or slower, we recommend that you find a computer with broadband. Play the sample question. If the video takes a long time to download or stops frequently when playing, consider some alternatives. Find a computer that has a faster connection, at a public library or internet café. The password is good for taking the FrontLine Practice Test twice. There is only one version of the FrontLine Practice Test. Back to Top Back to FrontLine Practice Test What are my system requirements? The Practice Test needs Windows Internet Explorer in a Windows operating system to work correctly. Video streaming over the internet is still in its infancy. Generally, the faster your connection, the better playback will be. A DSL line or cable internet connection is best and the video portions of the test should play well. The test may play well over a 56k modem, however, the download time for the streaming video on a dial up connection can be as long as 4 hours. Determining internet speed is your responsibility. Ergometrics prefers not to give refunds for bandwidth issues. Your computer must be multimedia capable with audio speakers. The video portion of the test requires Windows Media Player, version 7.1 or higher. Click Here to down load a free version of Windows Media Player. * 
The most important test for your system is to play the Sample Question. If that plays well over your system, so that you can see and hear the small details and the buffering time (the time it takes the video to download before it will play), is not too long, then you can be assured of completing the test. Click here to play the Sample Question. * If you need help with the installation of Microsoft’s Windows Media Player, go to the Microsoft web site. Ergometrics and FrontLinetest.com accept no responsibility for conflicts that may arise from the installation of Windows Media Player on your system. Back to Top Back to FrontLine Practice Test What if the Sample Question played well but the practice test crashed? Streaming video places strong demands on a computer system, so it is a good idea to reboot your computer before starting the practice test. If you become disconnected during the test, log back on with your user name and password. The test will pickup where you left off. We will make every effort to make sure that you can complete the practice test. Click Here to contact support. Support hours are Monday through Friday, 9 am to 5 pm, Pacific Standard Time. We will address your problem as soon as possible. If no solution is forthcoming, of course we will be happy to refund your money. Back to Top Back to FrontLine Practice Test How long will the practice test take? On a fast connection, the practice test takes 30 to 45 minutes to complete. Once you start the test by logging onto the server with your password, it will run through to completion. You are purchasing a password that will allow you to take the FrontLine Practice Test twice. After you complete the practice test, you will be given your score. After the second time, your password will be de-activated. You will get to play through twice, each time in one sitting. So it is very important that you schedule a distraction free time to complete the test. You will get two run throughs and each will take 30 to 45 minutes on a high speed internet connection. If your system crashes during the practice test, log back on with your username and password. You will restart the test where you left off. Back to Top Back to FrontLine Practice Test Why do I only get 10 seconds to answer? In the FrontLine Practice Test, the video plays, then the narrator reads the written, multiple-choice answers. After the reading of the answers, you will have 10 seconds to choose an answer. In designing and giving video-based tests like FrontLine Practice Test to tens of thousands of people, Ergometrics has found that 10 seconds is long enough for an applicant to make a choice. If you are not sure of the answer, go ahead and guess. There is no penalty for guessing. Back to Top Back to FrontLine Practice Test FrontLine Video-Based Human Relations Test Candidates are asked to use common sense and make quick judgments about how to handle various situations related to working with people. Each item of the test portrays a realistic scenario in vivid detail. All answers can be readily derived without prior police department experience or training. FrontLine tests for nothing more than what is usually described as common sense. On the job, you will have to make many important decisions on a daily basis. No two situations you face will be the same. You will have to decide what you want to achieve. You will have to weigh the pros and cons of various things that you could do. This is a video-based test specifically designed for law enforcement officers. You will watch a video segment, then choose the best course of action in a multiple-choice format. Back to Top Back to FrontLine Practice Test FrontLine Sample Incident Observation and Report Writing Test Report writing is an important part of being a police officer. In the Practice Test you will watch a video segment and then be presented with a well-written sample report based on the video content. Pay attention, on the real test you may be asked to write your own report. Back to Top Back to FrontLine Practice Test What if I don’t have law enforcement experience? This is a test of your judgment. No prior experience is nessasary to answer the questions. Your own common sense is always your best guide. Back to Top Back to FrontLine Practice Test What if I do have law enforcement experience? Some candidates may have prior experience in law enforcement or may have taken college level courses in emergency services. Experience may help you on this test. But be careful! Sometimes candidates with experience will read too much into a situation and start thinking “what if” or perhaps think about similar situations in which they participated. Also, an experienced candidate may be trying to apply departmental policies and procedures, with which they are familiar to this test. Since this is only a test of common sense and not policy, this kind of thinking can lead to poor decisions. Remember, most questions are asking about the first thing you should do or how to initially approach a problem. We are not asking about longer term solutions or follow-up on the incident. Since this is a test designed for those without prior experience, there are not going to be any “tricky” questions that only an experienced candidate would know. This practice test should be just as valuable to you. Back to Top Back to FrontLine Practice Test Who will see my practice test scores? No potential employer or testing agency will ever see your FrontLine Practice Test score. Your score on this practice test will be retained by Ergometrics in a secure database. The practice test scores are retained for the purposes of test validation research. Only Ergometrics' employees who need the information to perform a specific research-related task will have access to the practice test scores. The only party outside of Ergometrics who will see your score is yourself at the end of the test. For more information, Click Here to see our Privacy Policy. Back to Top Back to FrontLine Practice Test What law enforcement agencies are testing applicants with FrontLine Video Testing System for Law Enforcement? More departments are using FrontLine Video Testing System for Law Enforcement every week. Contact the personnel department of the agency you are applying to for information on what test they are currently using. Back to Top Back to FrontLine Practice Test Common Tech Issues Hear Audio, But Don’t See Video Can’t See Test / New Window Does Not Open Password Doesn’t Work Test Plays the First Video, Then Stops Back to Top Back to FrontLine Practice Test |
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Password Login | Sample Question | Order Form F.A.Q. | Privacy Statement | Contact Support | Home Copyright 2003 ERGOMETRICS and Applied Personnel Research, Inc. |
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